112 for fire and ambulance, 110 for police, 116 117 for an out-of-hours doctor. There is no tourist police in Germany - ordinary police handle everything.
- 112 is fire and ambulance, 110 is police - both free from any phone, including one with no SIM, and dispatchers speak English.
- 116 117 is the on-call medical service for urgent problems that are not emergencies, when doctors' practices are closed. Free nationwide.
- There is no tourist police in Germany. State and federal police handle everything, with federal officers stationed at airports and main stations.
- A lost passport means a written loss report from any police station, which you will need for hotels, domestic travel and the consulate.
- Then contact your embassy in Berlin for an emergency travel document - several countries also keep consulates in Frankfurt, Munich, Hamburg and Duesseldorf.
Emergency numbers
- 112 - fire brigade (Feuerwehr) and ambulance (Rettungsdienst). Free from any phone, including one with no SIM.
- 110 - police (Polizei), for crime, accidents and urgent security threats.
- 116 117 - the on-call medical service for urgent problems that are not emergencies, when doctors' practices are closed. Free nationwide.
There is no tourist police in Germany. State police (Landespolizei) and federal police (Bundespolizei, stationed at airports and main stations) handle everything. Dispatchers on 112 and 110 speak English.
If your passport is lost or stolen
- Report it at any Polizeirevier or the Bundespolizei desk in an airport or main station, and ask for the written loss report (Verlustanzeige). You will need that paper for hotels, domestic travel and the consulate.
- Contact your embassy for an emergency travel document.
Embassies in Berlin
- United States - Pariser Platz 2, 10117 Berlin - +49 30 8305 0 (consulates in Frankfurt, Munich, Hamburg, Duesseldorf)
- United Kingdom - Wilhelmstrasse 70 to 71, 10117 Berlin - +49 30 20160 0 (consulates in Munich, Duesseldorf)
- Canada - Leipziger Platz 17, 10117 Berlin - +49 30 20312 0
- Australia - Wallstrasse 76 to 79, 10179 Berlin - +49 30 880088 0
EU and EEA citizens are covered by the EHIC for necessary state medical care. Schengen visa holders must carry insurance with at least EUR 30,000 of cover.
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