This information may change. Always check the official source.Last verified: September 2026 by

Guatemala City (GUA): buy the taxi as a voucher at the INGUAT desk before you leave the hall

The FCDO names one specific thing to do at La Aurora: buy a pre-paid taxi voucher from the INGUAT office in the arrivals terminal. Street-hailed taxis are the vehicle most often involved in express kidnappings, and the public buses are to be avoided entirely.

  • The FCDO says you can buy pre-paid taxi vouchers from the INGUAT office in the airport's arrivals terminal. INGUAT is Guatemala's state tourist agency.
  • Do the transaction before you walk out. Settle the price at a counter rather than at the kerb.
  • The safest options named are radio-dispatched taxis, usually yellow, Uber where available, and hotel taxis.
  • Uber does operate at La Aurora. Uber publishes its own GUA pickup page and tells you to follow the app to the assigned spot, which may not be the nearest exit.
  • Uber warns against accepting rides from anyone soliciting inside the terminal or in the ground transport zones.
  • Do not hail a taxi in the street. The FCDO says many express kidnappings involve victims picked up in taxis, registered or illegal, hailed from the street.
  • Express kidnapping means being held while your cards are emptied at ATMs. It is described as common and sometimes random.
  • Avoid the public buses, the repainted US school buses. The FCDO cites gang attacks and extortion, poor maintenance and frequent fatal accidents.
  • Private intercity coaches are safer but not safe, and have also been targeted.
  • Protests can close the airport road or the airport itself without notice.
  • Zone 10, the Zona Viva, is not crime-free despite being where most visitors stay, and Zone 1 has been targeted specifically.
  • INGUAT runs PROATUR, a tourist assistance and emergency service that will escort you to your hotel or somewhere safe.

One counter, before the door

  • The FCDO's Guatemala advice contains an instruction specific to this airport: "You can buy pre-paid taxi vouchers from the office of INGUAT, Guatemala's tourist agency, in the airport's arrivals terminal." INGUAT is the state tourist board, not a concession.
  • The point of the voucher is that the price and the vehicle are settled at a counter inside the building, before you are standing outside with luggage. For shorter journeys in towns and cities the FCDO names three safe options: radio-dispatched taxis, which are usually yellow, Uber where available, and hotel taxis.

Uber works here, with the usual airport caveat

  • Uber operates at La Aurora and publishes its own pickup page for GUA. The rules are the standard ones and worth obeying: follow the app's directions to the assigned pickup point, which the company warns may not be at your nearest exit, and do not accept a ride from anyone offering one inside the terminal or in the ground transport zones.

The thing not to do

  • Do not hail a taxi in the street. The FCDO's paragraph on express kidnapping, short opportunistic abductions in which the victim is held while criminals empty their bank accounts at ATMs, says that many cases involve victims picked up by taxis, registered or illegal, hailed from the street. It describes the crime as common and the targeting as sometimes random.
  • Avoid the public buses entirely. The repainted US school buses draw gang attacks and extortion against drivers, are poorly maintained and overcrowded, and are involved in frequent and sometimes fatal accidents. Private intercity coaches are safer but have also been targeted, even on main roads.

Two things about the road and the city

  • Protests can block roads and public facilities, including the international airport, without notice. Build slack into a departure day.
  • No part of Guatemala City is free from crime, including Zone 10, the Zona Viva, which is where most visitors stay. Zone 1, the historic centre with the cheaper hotels and the end of several bus routes, has seen tourists targeted by opportunistic criminals. If something goes wrong, INGUAT's PROATUR service can accompany you to your hotel or another safe place.

Guatemala City (GUA): a court put the terminal car park under an executor in February 2026

The car park in front of the terminal is run by a company the DGAC says has no contract and owes the state tens of millions of quetzales. It raised the tariff without authorisation in October 2025, and a civil court ordered the site intervened in February 2026.

  • The car park in front of the terminal is not run by the airport. It is operated by Constructores y Consultores Viales, S.A. (COCVISA).
  • In October 2025 the tariff went up without the airport's knowledge. The DGAC says it found out from a sign posted at the site.
  • The old rate was Q20 for ten hours. The new rate is Q20 for four hours.
  • After four hours it is Q10 for each additional hour, according to Prensa Libre's report of the change.
  • The DGAC said the increase was neither authorised nor consulted and told travellers to take precautions.
  • The lease had already been declared harmful to the state by the Attorney General's office and the Comptroller General.
  • The DGAC terminated the contract, but the company kept operating and fought eviction through the courts.
  • La Hora reported an unpaid rent debt of more than Q28 million in October 2025, dating back to 2015.
  • In February 2026 the Fifth Civil Court ordered the car park intervened and appointed a judicial executor, over a debt then reported as more than Q30 million.
  • The car park stays open. The intervention was to secure the debt, not to close the service.
  • Expect the price on the sign to be the price, and expect it to be higher than any guide printed before October 2025.
  • If someone is dropping you off, this is the car park they will use. Budget for the four hour step, not the ten hour one.

What changed, and when

  • The public car park in front of the terminal at La Aurora is operated by Constructores y Consultores Viales, S.A. (COCVISA), not by the airport.
  • In October 2025 the tariff changed without the airport being told. The Dirección General de Aeronáutica Civil said it discovered the increase from a sign posted at the site, that the adjustment was neither authorised nor consulted, and advised travellers to take precautions.
  • The old tariff was Q20 for ten hours. The new one is Q20 for four hours, with Q10 for each additional hour on Prensa Libre's account of the new schedule. Two publishers carry the four hour figure; the per-hour step comes from one, so treat it as the shape of the charge rather than a guaranteed number.

Why the operator ignored the airport

  • La Hora reported in October 2025 that the DGAC had terminated COCVISA's contract, that the company had continued operating anyway and had fought eviction through repeated judicial appeals, all denied, and that it owed the state more than Q28 million in unpaid rent dating to 2015. An eviction suit had been sitting in the Fifth Civil Court since 2022.
  • In February 2026 that court ruled, ordering the car park intervened and a judicial executor appointed, over a debt by then reported as more than Q30 million. The car park continues to operate; the order was about securing the money, not closing the service.

What this means if you are being dropped off

  • Practically: the price on the sign is the price, it is not the airport's price, and it is roughly two and a half times what a pre-2025 guide will tell you for the same stay. Budget on the four hour step.
  • If you are leaving a car for a trip rather than a meeting, the arithmetic changed sharply against you, and the airport itself has no say in it.

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Sources (6)

What this guide was checked against. Rules and prices change — follow the official link before you rely on a detail.