This information may change. Always check the official source.Last verified: August 2026 by

911 is the unified number, 110 the police and 118 or 165 an ambulance - and dispatchers rarely speak English. The tourist police in La Paz, Santa Cruz, Sucre and Potosi are the better route for a foreign visitor.

  • 911 is the unified emergency number, 110 or 120 reaches the Policia Nacional, 118 or 165 an ambulance and 119 the fire brigade.
  • Dispatchers rarely speak English, which is the strongest practical argument for staying somewhere with a 24-hour desk on your first nights.
  • The tourist police are the better route for a visitor, with offices in La Paz at the Estadio Hernando Siles, in Santa Cruz on Plaza 24 de Septiembre, and in Sucre and Potosi.
  • A lost passport means the police report first, then your embassy in La Paz for an emergency travel document.
  • Sort out your migration record with DIGEMIG before you fly, because your entry stamp went with the passport. This is not something to discover at the airport.

Emergency numbers

  • 911 - unified emergency services
  • 110 or 120 - Policia Nacional patrol response
  • 118 or 165 - ambulance and medical emergency
  • 119 - Bomberos, fire
  • 122 or 116 - FELCC, crime investigation

Dispatchers on 110 and 911 rarely speak English. If you can, have hotel reception or a tourist police officer translate. This is the strongest practical argument for staying somewhere with a 24-hour desk on your first nights.

Tourist police (Policia de Turismo)

  • La Paz - Puerta 22, Estadio Hernando Siles - +591 2 2225016
  • Santa Cruz de la Sierra - Plaza 24 de Septiembre - +591 3 3225016
  • Sucre - Plazuela Zudanez - +591 4 6480467
  • Potosi - Calle Ayacucho and Bustillos - +591 2 6227404

If your passport is lost or stolen

  1. Report it to the tourist police or the FELCC and get the written report.
  2. Contact your embassy in La Paz for an emergency travel document.
  3. Sort out your migration record with DIGEMIG before you fly, since your entry stamp went with the passport. Leave time for this - it is not something to discover at the airport.

Remember the fake-police scam in the safety section: a real officer will happily walk you to a station, and a genuine emergency response comes from a marked vehicle.

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Sources (3)

What this guide was checked against. Rules and prices change — follow the official link before you rely on a detail.